Incidental expenses
Fees & Charges
Check out our complete pricing with no hidden fees.
Paiement accepté par Carte Bancaire CB , VISA ou MASTERCARD émis dans la zone EURO (hors cartes commerciales)
1,2% + 0,20€
Paiement accepté par Carte Bancaire Commerciales CB , VISA ou MASTERCARD émis dans la zone EURO
2,58% + 0.20€
We accept payment by VISA or MASTERCARD credit cards issued outside the Eurozone.
3.3% + 0,20€
Setup Fees
0€
Chargeback / stop payment / payment repudiation
Flat fee of 45€ per unpaid transaction
Refund
3% of the total refund amount
Payment by direct transfer (Open Banking / Pay by Bank)
0,5% + 0,75€
Payment refused
0€
SEPA Direct Debit (SDD)
0,5% + 1,90€.
Une caution de 14 jours est appliquée par défaut sur ce type d'encaissement
B2B SEPA Direct Debit
0,8% + 1,90€. Uniquement utilisé pour gérer l’encaissement des paiements entre entreprises, il ne s’applique pas aux individus ni aux auto-entrepreneurs
Ce type de prélèvement n'est pas contestable, aucune caution n'est appliquée.
Merchant account loading via SEPA credit transfer (dedicated IBAN on request)
0,8% + 0.15€
Cancellation of pre-authorization (payment not accounted for when direct debit is authorized)
Commission identical to that of a payment accepted by credit card
Virements bancaires sortants sur une banque en Europe, dans la zone SEPA
Free
Virements bancaires émis, en dehors de la zone SEPA
Forfait de 15€ + 1,5% du montant total du Virement.
Frais pour virement externe absent, erroné ou retourné
Forfait de 25€ par Virement refusé. Retour hors SEPA /devise étrangère fofait de 35€
Guarantee: 5% of the payment volume over a rolling 6-month period is reserved and not transferred, and serves as a security deposit in the event of payments declined due to chargebacks or other fraud-related charges, which easytrasac and Lemonway pass on to the partner.
No guarantee as long as the fraud rate is less than 0.2% by volume.
Response to a police inquiry addressed to Easytransac and Lemonway (a complaint filed by a cardholder who made a payment on behalf of the partner, followed by a court order)
€450 per request
Summons to an Informal Interview by the Police, Art. 61-1 of the Code of Criminal Procedure
5.000€
Demande d'Information (RFI)
10 €
Demande de situation comptable / attestation de dépôt
100 €
Demande de recherche de transaction / justificatif
30 €
Demande d'annulation SDD/Money-out à l'initiative du Partenaire
35 €
Fees in the Event of Collection Proceedings
€50 package
PrestaShop Module
€69.99 EXCLUDING VAT
Under certain conditions, it is possible to exceed this limit, subject to approval by our partner bank.
Systematic buyer authentication (3D Secure)
Minimum payment of €0.25
Maximum single payment of €20,000 per buyer
All rates may be adjusted upward or downward on a client-by-client basis, depending on the risk of chargebacks and potential revenue.
Still have questions?
Visit our dedicated support page. You'll find all the information you need about our services.