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Why hasn't my account been validated?

There are several possible reasons:

Incomplete information:

Missing documents

  • You have not sent us all your documents: to check whether you have sent us your documents, please goto this page:My documents >.

Prohibited or restricted activities:

Non-zone countries

  • The country from which your company operates is not part of the European zone, the United Kingdom or Switzerland.

If none of these reasons apply to you, please contact us by clicking here >.