Any questions?

Contact our support team, we are available from 08:00 to 18:00 Monday to Saturday.

Access our support

How do I create a Cashless account?

  1. Access the Cashless portal
    Go to the Cashless portal, the address of which is usually given on the event website and on their social networks.
  2. Create your account
    If you don't have an account yet, click on the option to create a new account. You will need to provide the following information:
    • Name
    • First name
    • E-mail address
  3. Securing your account
    Choose a strong password to protect your account. Be sure to write this password down in a safe place.
  4. Accept conditions
    You must confirm that you accept the Privacy and Data Protection Policy.
  5. Validate your e-mail address
    A confirmation e-mail will be sent to the address you provided. Check your e-mails and click on the validation link to activate your account.

How do I credit my Cashless support?

Once your account has been created, you can credit your cashless support by following the instructions provided on the portal. This will enable you to recharge your account easily and take full advantage of cashless services at events.

Manage my expenses

Your Cashless account lets you keep control of all your transactions. You can view your spending history, manage your budgets, and adjust your credits according to your needs.

Block my media in case of loss or theft

If your Cashless media is lost or stolen, it's crucial to act quickly. Log in to your account and follow the instructions to block your media to protect your funds. If you have any difficulties, please do not hesitate to contact customer support for assistance.