Transfer

How do I register with Easytransac?

How to cash in by bank transfer on the mobile application (Pay By Bank)

How can I offer payment in instalments?

How do I use my subscription?

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QR Code

How do I create or generate a QR code?

How do I cash in with Flash CB?

How do I cash in using a QR Code?

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Account

How long does it take to validate an account?

Why hasn't my account been validated?

Why has my account been deleted?

How can I change my company's status?

How do I change my password?

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Payment terminal

How do I connect my A920 Pro payment terminal correctly?

What is cashless payment and how does it work?

Cashless use cases

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CMS modules

How do I integrate the Easytransac module into Prestashop?

How do I integrate the Easytransac module into Wordpress (Woocommerce)?

How do I integrate Easytransac with Drupal?

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Cashless

What is cashless payment and how does it work?

Cashless use cases

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Local purchasing

How do I connect my A920 Pro payment terminal correctly?

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Lexicons

How do I allocate benefits from the Point of Sale application?

How do I change my password?

How do I configure a loading point?

How to allocate benefits en masse via csv file?

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Mobile Payment

How can I offer payment in instalments?

How do I cash in using a QR Code?

How to cash with NFC (contactless)

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User guides

How to refund a transaction

How to allocate benefits en masse via csv file?

How can I change my company's status?

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Any questions?

Contact our support team, we are available from 08:00 to 18:00 Monday to Saturday.

Access our support

What should I do if I notice an incident or bug?

You can check the operation and status of back-office services at any time by visiting our status page. This page informs you in real time of incidents in progress, scheduled maintenance or returns to normal.

What should I do if I notice an incident?

  • First check whether the incident only affects your access or whether it concerns a global service (e.g. complete Back-Office, database, API) via the status page.
  • If the incident is global, wait for the situation to return to normal: the page generally provides an update (e.g.: "investigation", "resolution in progress", "repaired").
  • If the incident seems to concern you only (and not listed in the status page), contact support with details: time of incident, error message, screenshot, etc.